We answer by name.
Clinical questions go straight to your clinician. Everything else reaches our care team.
Fastest for clinical and customer care questions.
Your clinician and care team respond within 24–48 hours
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Taggs.co 12 North Sarah Street St. Louis, MO 63108, United StatesIf you're experiencing a medical emergency, call 911.
Common questions
How quickly will I hear back?+
Your clinician and care team respond to in-app messages within 24–48 hours, Monday through Friday.
Who answers clinical questions?+
A US-licensed clinician on your care team — never a chatbot or an outsourced call center.
Can I change or cancel my plan?+
Yes. Message our care team any time to pause, change, or cancel. There are no long-term contracts.
Do you accept insurance?+
Taggs is a cash-pay membership. We don't bill insurance, but you can request an itemized receipt for HSA/FSA reimbursement.
Where do you ship?+
We currently ship to all 50 US states from licensed US pharmacies.
What if I have a medical emergency?+
Call 911 or go to your nearest emergency room. Taggs is not for urgent or emergency care.
