Privacy Policy
Last updated: July 16, 2026
Taggs ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through the Taggs website and services, how we use it, and the choices you have. Health information you share for the purpose of receiving care is also covered by our Health Data Privacy Notice.
Information we collect
Information you provide. Name, contact details, date of birth, shipping address, government ID (when required), payment details, intake responses, photos, and messages you send to our clinicians.
Information collected automatically. Device identifiers, IP address, browser type, pages viewed, and interaction data collected through cookies and similar technologies.
Information from partners. Prescription and fulfillment updates from our pharmacy partners, and payment status from our payment processors.
How we use information
To operate the platform, route intakes to licensed clinicians, coordinate prescriptions with our pharmacy partner, ship products, process payments, provide customer support, personalize the experience, prevent fraud, and comply with legal obligations.
How we share information
We share information with: (1) the independent clinicians who treat you; (2) the pharmacy that fills your prescription; (3) shipping carriers; (4) payment processors; (5) service providers who help us run the platform under contractual confidentiality; and (6) authorities when required by law.
We do not sell your personal information.
Cookies & analytics
We use cookies and similar technologies for essential functionality, analytics, and to measure marketing performance. You can manage cookies in your browser settings; disabling some cookies may limit features.
Your choices & rights
Depending on where you live, you may have the right to access, correct, delete, or port your information, or to opt out of certain sharing. To exercise these rights, contact us using the details below. We will verify your request before acting on it.
Data retention
We retain information for as long as needed to provide services, comply with legal recordkeeping requirements (including medical-record retention rules), resolve disputes, and enforce our agreements.
Security
We use administrative, technical, and physical safeguards designed to protect your information. No system is 100% secure, and we cannot guarantee absolute security.
Children
Taggs is not intended for individuals under 18 and we do not knowingly collect information from children.
Changes to this policy
We may update this policy from time to time. Material changes will be posted here with an updated "Last updated" date.
Contact us
Reach us through our contact page for privacy questions or to exercise your rights.