Telehealth Notice

Telehealth (sometimes called telemedicine) allows a licensed healthcare provider to evaluate, diagnose, and treat certain conditions remotely, using secure video, audio, messaging, or online questionnaires instead of an in-person office visit. Telehealth can be a convenient way to access care, but it has limitations compared to an in-person examination — for example, a provider cannot physically examine you, listen to your heart or lungs, or run certain diagnostic tests during a virtual visit.

Taggs Health LLC is a marketing and technology platform. Taggs is not a medical provider, does not practice medicine, and does not employ, direct, schedule, or supervise the clinicians who evaluate and treat you. All clinical services are independently provided by licensed physicians, nurse practitioners, or other qualified clinicians. All clinical decisions — including whether to treat you, what to prescribe, and whether telehealth is appropriate for your situation — are made solely by that independent provider, using their own professional judgment.

Providers are licensed to practice in, and will only treat you while you are physically located in, a state where they hold an active license. You may be asked to confirm your location at the time of your visit.

Potential benefits of telehealth include convenience, reduced travel and wait times, and easier access to care. Potential risks include: technical failures interrupting a visit; the possibility that information transmitted electronically is not received, or is intercepted by unauthorized parties despite reasonable safeguards; the possibility that a remote evaluation misses a finding that an in-person exam would catch; and the possibility that your provider determines telehealth is not appropriate for your condition and refers you to in-person care.

The Platform is not intended for medical emergencies. If you are experiencing a medical emergency, call 911 or go to the nearest emergency room immediately. Do not use the Platform to seek emergency care.

Information you share during telehealth visits is used to provide care and is protected under applicable federal and state law by the clinical entities that hold it. See our Privacy Policy and Consumer Health Data Privacy notice for details on how information is collected, used, and shared, and see our Telehealth Consent for details on information-sharing specific to your care.

If you have questions about telehealth before starting a visit, you may contact us at support@taggs.co. Clinical questions will be routed to your physician.