Telehealth Notice
Last updated: July 16, 2026
This Telehealth Notice explains how care is delivered through Taggs ("we," "us," or "our"), who provides that care, and what to expect. Please read it alongside our Informed Consent to Telehealth.
Taggs is a technology platform
Taggs operates a technology platform that connects patients with independent, US-licensed healthcare providers and PCAB-accredited compounding pharmacy partners. Taggs does not itself practice medicine, nurse, or pharmacy.
Who your clinician is
Your treating clinician is an independently licensed provider practicing in your state. Their name, credentials, and state license number are available in your patient record and upon request. The provider — not Taggs — is responsible for evaluating your intake, deciding whether treatment is appropriate, and writing any prescription.
How visits work
Most visits on Taggs are asynchronous. You complete a medical intake with health history, medications, and (when relevant) photos or measurements. A licensed clinician reviews your intake, may follow up with questions through the platform, and, if appropriate, issues a prescription that a partner pharmacy fills and ships to you.
States we operate in
Taggs is available only in US states where our clinician network is licensed. If your state is not currently supported, your intake will not be reviewed and you will not be charged for the visit.
Prescriptions & pharmacy
Prescriptions are filled by a named PCAB-accredited compounding or licensed pharmacy partner. Compounded medications are not FDA-approved. Availability of specific medications, doses, and forms depends on clinical appropriateness and pharmacy inventory.
Emergencies & in-person care
Taggs is not for emergencies. If you are experiencing a medical emergency, call 911 or go to the nearest emergency room. Your telehealth clinician may recommend an in-person visit if telehealth is not appropriate for your situation.
Complaints
To raise a concern about the care you received, contact us through our contact page. You also have the right to file a complaint with the medical board in the state where your clinician is licensed.
Privacy
How we handle your health information is described in our Health Data Privacy Notice and general Privacy Policy.