Consumer Health Data Privacy
Taggs Health LLC — Last Updated: July 22, 2026
A number of states — including Washington (My Health My Data Act), Nevada, and Connecticut — have adopted laws that give consumers specific rights over "consumer health data." This notice explains the consumer health data we collect, how we use and share it, and the rights available to you. As a national platform, Taggs applies the practices described in this notice to users in every state, regardless of whether your state's law specifically requires it.
1. What Is "Consumer Health Data"
Consumer health data generally means information that identifies your past, present, or future physical or mental health status and that is linkable to you. In connection with the Platform, this may include:
- The fact that you are seeking or have sought telehealth services through the Platform.
- The treatment category or condition you selected or inquired about (e.g., the type of service you browsed or requested).
- Appointment, intake, and order history related to your care.
- Precise location information, if and only to the extent you enable location sharing.
- Information you submit in messages to us regarding your health or treatment.
2. How We Collect Consumer Health Data
We collect this information directly from you (for example, when you select a service or complete an intake form) and, in limited circumstances, from our Intake Vendor, Medical Group, or Pharmacy Partner as necessary to operate the Platform (for example, an order status update).
3. Why We Collect and Use Consumer Health Data
- To provide the Services you request, including connecting you with the Medical Group and Pharmacy Partner.
- To operate, maintain, and improve the Platform.
- To communicate with you about your order or account.
- To comply with legal obligations.
We do not use consumer health data to serve targeted advertising, and we do not sell consumer health data.
4. Who We Share Consumer Health Data With
We share consumer health data only with: the Medical Group and Pharmacy Partner, to provide the care and medication you request; our Intake Vendor and other service providers who need it to operate the Platform on our behalf; and as required by law. We require these parties to protect the data consistent with applicable law.
5. No Geofencing
Consistent with applicable law, we do not use geofencing technology around healthcare facilities to identify, track, collect data from, or send messages to consumers seeking healthcare services.
6. Your Rights
Subject to certain exceptions permitted by law, you have the right to:
- Confirm whether we are collecting, sharing, or selling your consumer health data.
- Access your consumer health data.
- Withdraw your consent to our collection or sharing of your consumer health data.
- Request deletion of your consumer health data.
- Appeal a decision we make in response to your request.
To exercise any of these rights, email support@taggs.co with the subject line "Consumer Health Data Request." We may need to verify your identity before fulfilling your request. We will respond within the timeframe required by applicable law, and will explain how to appeal if we deny a request.
7. Appeals and Complaints
If you are not satisfied with our response to your request, you may appeal by replying to our response email support@taggs.co.
8. Retention and Security
We retain consumer health data only as long as necessary for the purposes described in this notice, or as required by law, and protect it using the administrative, technical, and physical safeguards described in our Privacy Policy.
9. Changes to This Notice
We may revise this notice from time to time. We will post the revised version with an updated "Last Updated" date.
10. Contact Us
Questions about this notice, or requests regarding your consumer health data, may be sent to support@taggs.co.