Telehealth Consent

Your telehealth visit will be conducted by an independently licensed physician, nurse practitioner, or other qualified clinician  — not by Taggs. Taggs facilitates scheduling, payment, and communication through the Platform, but has no role in, and does not review or approve, any clinical decision, diagnosis, or prescription. All such decisions are made solely by your treating clinician based on their independent professional judgment.

Telehealth uses secure electronic communication (which may include video, audio, messaging, or structured questionnaires reviewed by a clinician) to allow your provider to evaluate your condition, provide diagnosis or treatment recommendations, and, where clinically appropriate, prescribe medication. Your provider may determine, at any point, that your condition requires an in-person evaluation, additional testing, or a different level of care, and may decline to treat you by telehealth.

• Information transmitted electronically may, despite reasonable safeguards, be intercepted, delayed, or disrupted by technical failure.
• A remote evaluation may not reveal all relevant clinical information that an in-person exam would reveal.
• There is a risk your provider may determine telehealth is not appropriate for your condition and may decline to prescribe or may refer you elsewhere.
• As with any medical treatment, there is no guarantee of a specific outcome.

Telehealth can offer more convenient, timely access to care, reduced travel, and the ability to receive follow-up care without an in-person visit, when clinically appropriate.

You always have the option to seek in-person care from a physician, urgent care clinic, or other healthcare provider of your choosing instead of, or in addition to, using this Platform.

By consenting to telehealth, you consent to third-party affiliated US-licensed physicians in obtaining, using, and sharing information about you as necessary to provide your care, including sharing relevant clinical information to fulfill a prescription, with our intake technology vendor to operate the Platform.

• Provide truthful, accurate, and complete information about your health history and current condition.
• Check the Platform regularly for messages from your provider, since this may be how important information about your care is communicated.
• Seek in-person or emergency care when appropriate, and understand that telehealth is not designed for emergencies.

Telehealth through this Platform is not appropriate for medical emergencies. If you believe you are experiencing an emergency, call 911 or go to the nearest emergency room.

You may withdraw this consent at any time by notifying Taggs by emailing support@taggs.co, without affecting your right to future care. Withdrawing consent may end your current course of telehealth treatment and you will need to seek care elsewhere.

Records of your telehealth visits are maintained by the third-party Medical Group (and, where applicable, our intake technology vendor) in accordance with applicable law and their own retention policies.

By checking the box or otherwise indicating your agreement on the Platform in the checkout process, you acknowledge that you have read and understood this Telehealth Consent, that your questions (if any) have been answered to your satisfaction, and that you voluntarily consent to receive care by telehealth from a third-party medical group provider on these terms.